Possible benefits of the above services include resolution of problems and enhanced strength for future health; possible risks include an immediate increase in stress which could escalate symptoms before resolution is achieved.

Confidentiality Policies — Therapy, mediation, and supervision are generally confidential communication.  Some legal exceptions apply, as well as quality control procedures of third-party payers.  Client information is kept confidential by Dr. Yingling in accordance with HIPAA regulations, the Texas Mental Health Code, and other state/federal regulations.  Mental Health records are maintained in locked cabinets; contents are released only by consent of each client included in the record, safety risks which require protection from harm, or order of the court.

Complaints regarding ethical practice may be filed by calling the Texas State Board of Examiners of Marriage & Family Therapists or the Texas State Board of Examiners of Licensed Professional Counselors at 1-800-942-5540 or mailing a written complaint to 1100 West 49th Street, Austin, TX 78756-3183 or TSBEPC, P.O. Box 141369, Austin, TX 78714-1369. Concerns may also be addressed with the Texas Department of Insurance at 1-800-252-3439 or http://www.tdi.state.tx.us/.